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When using Microsoft® Word, why won’t all my documents open when I hit “Open All” after producing them in document production? They are there in my DOCS folder, but do not open in Word.

The most likely cause of the problem is that a macro used in Document Production (named dps_word) has not loaded properly. A first step would be to close Word and Fast Company. Then re-open Fast Company first and then re-open Word. If in document production “Open All” still does not reveal any produced documents, please call Do Process customer support for assistance.

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