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How do I change my Credit Card information on file (number, expiry date)?

To change your credit card information on file, please follow the instructions below:

  1. Log in as the DEFAULT User
  2. Click on Secure Payment Manager
  3. Select “Add a Credit Card”
  4. Enter the card particulars (VISA or Mastercard only)
  5. Click on Register Payment Details
  6. You will receive a message indicating that your credit card has been added successfully, please click Close to this message.
  7. Click on “Edit” link beside Products
  8. In the dropdown menu for each program that you subscribe to, select the new Credit Card and click Submit
    Note: Any old credit cards that are no longer selected under a product will be removed at this time.
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Comments

  • Avatar
    Trish

    I added a new card and tried to purchase credits but still had trouble. This article helped me through steps 7 and 8 which I missed when I tried on my own. Thank you!

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    Kristen

    You're welcome! I am glad it helped!